Leadership Development and Job-Benchmarking Strategies Provide A Blueprint For Achieving The Company’s STRATEGIC GOALS

The SITUATION

A commercial specialty contractor in Denver with over 150 employees needed a better management structure to accommodate its growing team. The owner, who had never served as CEO before, had stepped into the role of president and CEO, which was a significant leap for someone with a background specialized in trade. Recognizing the talent gaps in management and the need for strategic leadership, the organization partnered with ThriveVance, a renowned management consulting firm.

Together, they developed a comprehensive leadership development program that included behavioral assessments to identify areas for improvement, executive coaching to provide personalized guidance, and training to equip the owner with the necessary skills. The program aimed to help the owner transition from the primary rainmaker and sales manager to the role of president and CEO.

The SOLUTION

We recommended a customized leadership development program for the organization's CEO and 15 senior leaders. We designed the program using TriMetrix HD, emotional quotient (EQ), and job benchmarking strategies. Additionally, we suggested filling any talent gaps that may arise.

The leadership program spanned 12 months, including individual and group coaching sessions and quarterly workshops. By utilizing assessment and job-benchmarking tools, the management team members better understood their behavioral makeup, the reasoning behind their decision-making, and how they interact with colleagues.

Through this understanding, the management team learned to respect others' viewpoints and work together more efficiently, allowing them to focus more on the business at hand.

The results were positive, with the CEO quickly recognizing the newfound knowledge and skills and understanding how they could benefit him and the company. This was a classic case of an entrepreneur-minded business that needed a structured leadership development program to achieve its strategic business goals.

The RESULTS

Thanks to a focused development process, the company became one of the major players in the marketplace within five years of working with ThriveVance. By putting the right people in the right places, revenue has doubled, profit has more than doubled, and productivity has increased.

Through the improved understanding, the management team learned to respect others' viewpoints and work together more efficiently, allowing them to focus more on the business at hand. On the technical side, the company has received fewer customer service complaints and gained more business by strategically identifying new clients who could benefit from its systems, services, and solutions.